Selge for EdTech
Learner feedback shouldn't wait until the end of the course.
39%
of mid-course drop-offs cite pacing issues — a curriculum fix, not a content one
Diagnose correctly
40%
drop in module completion at exactly the right point to survey
Ask at the moment
6×
higher response rate for in-context surveys vs. post-course email follow-ups
Catch them in flow
Module 3 drop-off diagnostic
Exit intent after 40% module completion
“The jump from module 2 to module 3 was huge. I felt lost by the third video and stopped watching.”
Why EdTech teams fly blind without surveys
01
You find out about course problems too late
End-of-course surveys capture feedback after learners have mentally checked out. By then, the experience is over and the feedback is retrospective.
Contextual micro-surveys at key moments in the learning journey catch issues while there's still time to intervene.
02
Drop-off rates are high and unexplained
Module 3 completion drops by 40%. Something happens there. You don't know if it's difficulty, length, relevance, or a technical problem.
An exit survey triggered when users leave mid-course surfaces the specific reason in their own words.
03
Learner satisfaction data is shallow
5-star ratings at the end tell you little. NPS and qualitative feedback tell you what to fix and what to protect.
NPS surveys at milestone completions build a longitudinal picture of learner satisfaction.
Set it up once. Get answers forever.
Survey at milestones
Trigger a 1-question pulse at the end of each module. Catch satisfaction issues before they compound.
Catch drop-offs live
Exit intent when a learner navigates away mid-module. Ask why they're leaving while the reason is still fresh.
Build a longitudinal view
NPS at module 1, module 5, and course completion. Track satisfaction across the learning journey.
Start with an expert survey, not a blank page
Each template includes guidance on when to deploy it, what trigger to use, and what to do with the answers.
When 35% of visitors are cross-shopping one competitor, you build a comparison page. This survey builds your competitive strategy with zero research budget.
Analytics tells you where they drop off. This tells you why — in their own words.
The simplest survey. The most powerful insight. Directly measures whether a page fulfills visitor intent.
Frequently asked by EdTech teams
The questions we hear most from people in your role — answered directly.